Returns & Exchange Policy

What Can Be Returned

• Item received in wrong size
• Item received is damaged or defective
• Wrong item delivered
• Item significantly different from the product description

What Cannot Be Returned

• Items returned after 7 days of delivery
• Items that have been worn, washed, or altered
• Items without original tags and packaging
• Items bought during clearance / final sale

How to Initiate a Return

1. WhatsApp us at +91 90290 58245 within 7 days of delivery with your order number and a photo of the item.
2. Our team will review and approve the return within 1 business day.
3. We will arrange a free pickup via Delhivery. Keep the item packed and ready.
4. Once we receive and inspect the item, your exchange or refund will be processed within 3–5 business days.

Exchange

We offer size exchanges subject to stock availability. If your size is not available, we will issue a full refund instead.

Refunds

• Online payments (Cashfree): Refunded to your original payment method within 5–7 business days after we receive the return.
• COD orders: Refunded via bank transfer or UPI. Please share your bank details when initiating the return.
• The ₹49 COD convenience fee is non-refundable.

Damaged / Defective Items

If your item arrives damaged, please share a photo within 48 hours of delivery. We will replace it or issue a full refund at no additional cost, including return shipping.

Contact Us

For any return, exchange, or general queries, reach us via:

• WhatsApp: +91 90290 58245
• Email: nightweardimple@gmail.com

We typically respond within a few hours on business days.